Privacy Policy

Last updated: February 2026

1. Data Controller Identity

Femtus® Solutions Limited
London, United Kingdom
General Inquiries: info@femtus.com

For privacy-related inquiries or data protection requests, please contact: privacy@femtus.com.

2. Personal Data Collected

When you interact with our website or submit an inquiry, we may collect the following information:

  • Identity & Contact Information: Name, email address, phone number (if provided).
  • Business Information: Organization name and professional title.
  • Communication Data: The content of messages submitted through our contact forms.
  • Technical & Usage Data: IP address, browser metadata, essential security data (e.g., Google reCAPTCHA), and, strictly subject to your explicit consent, website performance and usage analytics.

3. Purpose of Processing

We process your personal information exclusively to:

  • Respond to your professional inquiries and communications.
  • Deliver requested services and manage client relationships.
  • Perform operational and administrative functions.
  • Maintain website performance and protection against abuse.
  • Analyze aggregate usage metrics to improve our digital experience (only where explicit consent is provided).
  • Maintain website performance and protection against abuse.

4. Legal Basis for Processing (GDPR)

Our legal bases for processing personal data under the UK GDPR and EU GDPR include:

  • Consent: When you voluntarily submit information through our forms.
  • Contractual Necessity: To fulfill service delivery obligations or take steps prior to entering a contract.
  • Legitimate Interest: To securely operate our website, respond to inbound inquiries, and prevent fraud.

5. Data Retention

We apply the principle of data minimization. Your personal data is retained only for as long as necessary to fulfill the operational purposes for which it was collected, or to comply with statutory legal, accounting, and reporting obligations. When no longer required, data is securely removed from our systems.

6. Data Sharing & Disclosure

We maintain strict confidentiality protocols regarding your personal data:

  • No Sale of Data: We do not sell, rent, or trade personal data to any third parties under any circumstances.
  • Essential Service Providers: We share data only with vetted third-party infrastructure partners necessary for operations (e.g., hosting, secure email infrastructure, security services like reCAPTCHA).
  • Legal Obligations: We may disclose data if strictly required by applicable law, regulation, or formal legal process.

7. International Data Transfers

Digital infrastructure may require processing data on servers located outside the UK or the European Economic Area (EEA). When this occurs, we ensure that external providers adhere to equivalent data protection standards enforced through Standard Contractual Clauses (SCCs) or other legally recognized safeguards to protect your privacy.

8. Security Measures

Femtus utilizes enterprise-grade technical and organizational measures to protect your information, including:

  • Mandatory HTTPS/TLS encryption for all data in transit.
  • Restricted access controls for internal systems.
  • Secure, resilient infrastructure hosting.
  • Automated anti-abuse and perimeter protections.

9. Your Data Rights (GDPR)

Under the UK and EU GDPR, you possess the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request rectification of inaccurate or incomplete data.
  • Erasure: Request the deletion of your personal data ("right to be forgotten").
  • Restriction: Request that we suspend processing of your data.
  • Objection: Object to processing based on legitimate interests.
  • Portability: Request the transfer of your data to you or a third party.

To exercise any of these rights, please direct your request to: privacy@femtus.com.